Last Updated: March 11, 2026

Welcome to Closet Heiress (“Company,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website located at www.closetheiress.com (the “Site”) and the purchase of products from our online store.

By accessing or using this Site, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our Site.

Closet Heiress is an e-commerce store operating out of Lancaster, South Carolina, United States.

For any questions regarding these Terms, please contact us at:
Email: shop@closetheiress.com

By using this Site, you agree that you will:

• Use the Site only for lawful purposes
   
• Not attempt to interfere with the security or functionality of the Site
   
• Not use the Site for fraudulent purposes
   
• Provide accurate information when making purchases
   

We reserve the right to refuse service, cancel orders, or terminate access if we believe a user has violated these Terms.

Closet Heiress specializes in luxury resale items.

We make every effort to accurately display product descriptions, photographs, and condition details. However:

• Items are pre-owned unless otherwise stated
   
• Minor variations in color or appearance may occur due to screen settings
   
• Buyers are responsible for reviewing item descriptions carefully before purchasing
   

All luxury resale items sold on Closet Heiress come with a certificate of authenticity verifying that the item is genuine.

If a customer believes an item received is not authentic, they must contact us within 3 days of delivery for investigation.

All prices are listed in U.S. dollars (USD).

We reserve the right to:

• Change prices at any time
   
• Correct pricing errors
   
• Cancel orders placed with incorrect pricing
   

We accept the following payment methods:

• Credit Cards
   
• Debit Cards
   
• Apple Pay
   
• Google Pay
   

All payments are securely processed through our payment providers.

Orders will be processed and shipped within the timeframe stated at checkout.

Closet Heiress is not responsible for delays caused by:

• Shipping carriers
   
• Weather conditions
   
• Customs processing
   
• Other circumstances outside our control
   

If a package is lost or damaged during transit, customers must contact us promptly at shop@closetheiress.com.

For Domestic packages, If confirmed by the shipping carrier, a refund will be issued.

All sales are generally final.

Returns will only be accepted if:

• The item received is not as described in the listing, or
   
• The item is proven to be inauthentic
   

Customers must notify us within 3 days of delivery to request a return review.

Returned items must:

• Be in the same condition as received
   
• Include all original packaging and documentation
   

If approved, refunds will be issued to the original payment method.

Closet Heiress may allow customers to post product reviews.

Users agree that reviews must:

• Be truthful and based on real experiences
   
• Not contain offensive, illegal, or defamatory content
   
• Not violate any intellectual property rights
   

We reserve the right to remove any reviews at our discretion.

All content on this Site, including but not limited to:

• Logos
   
• Branding
   
• Images
   
• Text
   
• Product listings
   

is the property of Closet Heiress and may not be copied, reproduced, or used without written permission.

To the fullest extent permitted by law, Closet Heiress shall not be liable for any:

• Indirect damages
   
• Incidental damages
   
• Consequential damages
   
• Loss of profits or data
   

arising from the use of this Site or the purchase of products.

These Terms and Conditions are governed by the laws of the State of South Carolina, United States, without regard to conflict of law principles.

We reserve the right to update or modify these Terms at any time.

Changes will be posted on this page with an updated “Last Updated” date.

If you have any questions about these Terms and Conditions, please contact us at:

Closet Heiress
Lancaster, South Carolina, United States
Email: shop@closetheiress.com